what are the ttec engage products

EXECUTE ACQUISITIONS Inorganic growth through strategic acquisitions SUMMARY Q4 2022 Contacts . 0000017539 00000 n 0000001676 00000 n Humanify(R) @Home. Digital CX Transformation leader to ignite next stage of growth. 0000156098 00000 n Optimize the voice CX channel in a digital-first world, Contact center workforce 101: IVR vs. chatbots vs. agents, Weathering the Storm: Investing for Long-Term Contact Center Success, Driving better CX through improved employee training, Break down back-office barriers and deliver better experiences, All the CX trends you need to know for 2023, Breaking down backlogs with back-office accuracy and speed, 10 predictions shaping the evolution of customer and employee experience, Drive growth working with a customer experience outsourcing partner, Contact Center Automation Tools and Trends. services that improve customer satisfaction We combine leading technology partnerships and the CX expertise to enable your success. News Mar 2, 2021. 0000040915 00000 n 0000003270 00000 n With our customer experience BPO, technology, consulting, and analytics services, we deliver optimized customer care, tech support, sales, AI operations, and trust and safety solutions. We provide customer care associates with empathy and sensibility, who support your existing customers, attract new customers, and protect customers from digital fraud or malicious content. 0000008977 00000 n Leveraging next gen digital and cognitive technology, the Company's Digital business designs, builds, and operates omnichannel contact center technology, conversational messaging, CRM, automation (AI / ML and RPA), and analytics solutions. Flexibility to leverage all workforce strategies to provide an optimized CXaaS delivery model. We serve millions of customers every day in 6 continents, across 90+ centers, in over 50 languages with our 60,000+ employees. We combine leading technology partnerships and the CX expertise to enable your success. One that tells you what happened in the past. 0000017236 00000 n 0000024733 00000 n 0000014537 00000 n 0000035148 00000 n ;@X[4Dkwe+`Pv[ZzAQLTGiWN}68 LYnUozim0/_ 0Rlpk&Td7gO A highly experienced Genesys Certified Cloud designer working on Genesys products for large global contact centre solutions. Together, we utilize a holistic approach, applying solutions from two centers of excellence, Engage and Digital. Restructuring and integration charges, net, Net income attributable to noncontrolling interest, Net Income Attributable to TTEC Stockholders, Net Income Per Share Attributable to TTEC Stockholders, Net Income Attributable to TTEC Stockholders Margin, RECONCILIATION OF NON-GAAP FINANCIAL INFORMATION, Asset impairment, restructuring and integration charges, Changes in acquisition contingent consideration, Adjustments to reconcile net income to net cash, Net cash provided by operating activities. H\n0y from 8 AM - 9 PM ET. Leveraging next gen digital and cognitive technology, the Company's Digital business designs, builds, and operates omnichannel contact center technology, conversational messaging, CRM, automation (AI / ML and RPA), and analytics solutions. Leveraging next gen digital and cognitive technology, the Company's Digital business designs, builds, and operates omnichannel contact center technology, conversational messaging, CRM, automation (AI / ML and RPA), and analytics solutions. 0000028000 00000 n from 8 AM - 9 PM ET. TTEC Engage - Digitally-enabled customer care, acquisition, and fraud prevention services First quarter 2021 GAAP revenue for TTEC Engage increased 34.1 percent to $475.6 million from $354.7 . Together, we utilize a holistic approach, applying solutions from two centers of excellence, Engage and Digital. Then manage and measure it all through a single platform to grow customer lifetime value. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. 0000008011 00000 n The company delivers outcome-based customer engagement solutions through TTEC Digital, its digital consultancy that designs and builds human centric, tech-enabled, insight-driven customer experience solutions for clients andTTEC Engage, its delivery center of excellence, that operates customer acquisition, care, fraud prevention and detection, and content moderation services. )~&njp~~? Together, we utilize a holistic approach, applying solutions from two centers of excellence, Engage and Digital. TTEC Digital, and our 1,700+ employees, pioneer engagement and growth solutions that fuel the exceptional customer experience (CX). amazing customer TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. 0000163192 00000 n Privacy Policy. Diluted share countfor the full year is estimated between 47.2 and 47.6 million. Learn what we've learned from a resource "I am thrilled to welcome Shelly to the TTEC family. amazing customer Non-GAAP Operating Income marginsbetween 12.0 and 12.4 percent. When it comes to your customers, only the best technology will do. Now, how cool is that? 0000009179 00000 n 0000037328 00000 n 0000001450 00000 n H\n@E|E/E*%H^C`h{0Y/Hc sGEvN]N:OMpp$/\5}7zL8pOCRU.o^6pI}jgk{xt}KgZKp2i|{s>x8L3:M*^oev<5)/,SjlOg3xE^yfV\pI.B0J8F60}J)Sn\A0W+ 0000030829 00000 n Reduce cost and improve CX with recommendations from your front-line employees. Privacy Policy. on contact center cloud, Voice of the customer best practices and strategy, Want to reach more Serving iconic and disruptive brands, TTEC's outcome-based solutionsspan the entire enterprise, touch every virtual interactionchannel, and improve each step of the customer journey. Not only will . and the CX expertise to enable your success. . 0000007838 00000 n 0000124652 00000 n About Us. from 8 AM - 9 PM ET. Subscribe to TTEC's eNewsletter, Dialogue . Design and roadmap your digital transformation, Optimize CX with AI, RPA, and machine learning, Power your voice, chat, SMS text, and social media, Deliver CX excellence with our associates, One platform, one workforce, one experience, 10 predictions shaping the evolution of customer and employee experience. The Company delivers leading CX technology and operational CX orchestration at scale through its proprietary cloud-based CXaaS (Customer Experience as a Service) platform. Messaging saves the day with faster support and increased productivity. 0000012659 00000 n Gain a competitive advantage through automation. Remote contact center solution merges quality and security of on-site with cost structure and flexibility of work-from-home. DENVER, Aug. 13, 2020 /PRNewswire/ --TTEC Holdings, Inc. (NASDAQ: TTEC), a leading global Customer Experience as a Service (CXaaS) partner for many of the world's most iconic and disruptive brands is delighted to welcome back Sean Erickson to the TTEC family as the new Global Head of Operations for TTEC Engage, which delivers customer engagement solutions at enterprise scale. 0000003025 00000 n 0000004257 00000 n Our award-winning training bots help improve onboarding, speed-to-proficiency, and contact center KPIs. Reduce cost and improve CX with recommendations from your front-line employees. time keeping apps, and training on client products and procedures. Disconnected systems create disconnected customer experiences. Regardless of the products . This site uses cookies and by using the site, you are consenting to this. 0000004769 00000 n A proven, global, digital transformation leader, Ms. Swanback brings deep expertise across the Company's five growth pillars including technology innovation, vertical differentiation, enterprise-wide diversification, geographic expansion and strategic M&A. fSu+_\KpEU!@o7 -Xvd~!7o,rYe"5dYz^zIz>>_XtFj"/`_r?cq{tOG>}:tOGoVXUj{ m_=]CTkt0[7OQx? Although he will be sorely missed, we salute his extraordinary career and wish him all the best as he begins his retirement. The Company's Engage business delivers digital customer engagement, customer acquisition & growth, content moderation, fraud prevention, and data annotation solutions. News Apr 16, 2021. 0000003710 00000 n TeleTech Holdings said on February 23, 2023 that its board of directors declared a regular semi-annual dividend of $0.52 per share ($1.04 annualized . To learn more visit us at https://www.ttec.com, Investor ContactPaul Miller+1.303.397.8641, Media ContactTim Blair[emailprotected]+1.303.397.9267, Cision Distribution 888-776-0942 delivers outcome-based customer engagement solutions through TTEC Digital, its digital consultancy that designs and builds human centric, tech-enabled, insight-driven customer experience solutions for clients and TTEC Engage, its delivery center of excellence, that operates customer acquisition, care, growth and digital trust and safety services. "Sean has repeatedly demonstrated throughout his career how extraordinary results can be achieved from combining talented and motivated teams with breakthrough technologies," said Ken Tuchman. Serving iconic and disruptive brands, TTEC's outcome-based solutions span the entire enterprise, touch every virtual interaction channel, and improve each step of the customer journey. 0000050107 00000 n 0000001643 00000 n Our award-winning training bots help improve onboarding, speed-to-proficiency, and contact center KPIs. 0000044527 00000 n Working in the Win Business area as the Contact Centre SME I am responsible for all RFP responses, leading customer . Learn why we use cookies and how to manage your settings. TecHR Series TTEC Named #7 on Virtual Vocations' Top 25 Employer Partners for Remote Work in 2021. 0000007344 00000 n It operates through two segments: TTEC Digital and TTEC Engage. ;P~(9G?z#o7~#o7~#o_"\}f]"wM4x)>:I4Kpe T& endstream endobj 49 0 obj <> endobj 50 0 obj <> endobj 51 0 obj <>stream 0000022600 00000 n TTEC Digital, and our 1,700 employees, pioneer engagement and growth solutions that fuel the exceptional customer experience (CX). I'm beyond grateful for his contributions, proud of his accomplishments, and look forward to maintaining a lifelong friendship with him. 0000004803 00000 n AI and automation trends, High-tech goes all-in We use a blended contact centre training approach that combines AI-powered and live learning programs that improve speed-to-proficiency by up to 75% and employee NPS by as much as 18 points. The company's 62,700 employees operate on six continents and bring technology and humanity together to deliver happy customers and differentiated business results. 0000043061 00000 n 9197 South Peoria Street Englewood, CO, U.S.A 80112-5833, Do Not Sell or Share My Personal Information. Understand your customers on a deeperlevel. 0000017351 00000 n TTEC Engage is a 60,000+ employee service company, with customers in more than 80 countries. Working with a contact centre outsource partner provides numerous cost and innovation benefits while improving the customer experience. We have a high degree of confidence in our enhanced 2021 outlook, including the revenue and profitability split between first and second half of the year.". Founded in 1982, the Company's singular obsession with CX excellence has earned it leading client NPS scores across the globe. When typing in this field, a list of search results will appear and be automatically updated as you type. 0#{/%3 n%bSF}(73+w9pV3bx$8 pP!Iu!. Operating Income was $48.7 Million or 7.4 Percent of Revenue. Humanify(R) DEI+ Bot . 0000119471 00000 n _`q#!4i\6 d@O ,fa~QaLyuaJ[1x,SV*?^pS~:,z~o*_B51&Wy About Us. Omnichannel technology that delivers personal CX at scale. 0000009833 00000 n Together, our two divisions (TTEC Digital and TTEC Engage) help brands make every interaction they have with a customerwhether it's face-to-face, online, over the phone, on social media, or via . 0000008248 00000 n 0000009922 00000 n READ THE CASE STUDY. Bringing smiles is what we do at TTEC for you and the customer. Text, voice, conversational messaging, video your customers are switching channels but they expect you to interact with the seamlessly where ever they are. The people, processes, and platforms to optimize your contact center. Learn about contact center best practices, industry trends, and innovative approaches to keep your customershappy. TTEC (pronounced t.tec) We help companies build engaged, happy, profitable customer experiences powered by our combination of humanity and technology. Together, our two divisions (TTEC Digital and TTEC Engage) help brands make every interaction they have with a customerwhether it's face-to-face, online, over the phone, on social media, or via a mobile appsimple, personal and exceptional! Learn why we use cookies and how to manage your settings. Find and engage customers across all channels to accelerate growth. We're here to help. Remote contact center solution merges quality and security of on-site with cost structure and flexibility of work-from-home. To learn more visit us athttps://www.ttec.com. library that's as agile as we are. ", Reflecting on his decision to return to TTEC, Mr. Erickson stated, "The strength and potential of TTEC's CXaaS platform powered by a culture of innovation across 40K+ passionate and dedicated brand ambassadors are an unbeatable combination in today's experience economy. Revenue was $658.3 Million, up 7.5 Percent and 9.6 Percent on a Constant Currency Basis. TTEC Engage - Digitally-enabled customer care, acquisition, and fraud mitigation services. %PDF-1.4 % TTEC Digital Design, build and operate tech-enabled, insight-driven CX solutions, TTEC Engage Digitally-enabled customer care, acquisition, and fraud prevention services, "2021 is off to a strong start with record first quarter top and bottom-line financial results exceeding our plan," commented ReginaPaolillo, chief financial and administrative officer. 0000116041 00000 n What You'll Be Doing . What are two TTEC engage products? This site uses cookies and by using the site, you are consenting to this. We make it a point to make sure all our employees feel valued and . 0000002727 00000 n 0000194296 00000 n We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. Elevate your sales team through sales outsourcing, including a customized growth services playbook. Elevated. Thats why we hire, train and celebrate brand ambassadors who live and breathe our clients values every day, in every channel, every time. What You Bring to the Role. And disconnected customer experiences create unhappy customers. %PDF-1.4 % 0000025542 00000 n 0000006709 00000 n 0000005907 00000 n TTECs end-to-end Customer Experience as a Service (CXaaS) platform combines the technology, talent, and services to build effortless experiences for customers and employees alike. Most notably, she launched and built Accenture Digital into a global, digital transformation powerhouse with more than $20 billion in annual revenue in just seven years. Flexibility to leverage all workforce strategies to provide an optimized CXaaS delivery model. We help companies reduce customer effort, enable contact centre employees, and continuously optimise business outcomes through digital CX transformation to improve CSAT and lower total cost to serve. TTEC Digital, and our 1,700+ employees, pioneer engagement and growth solutions that fuel the exceptional customer experience (CX). 0000124950 00000 n Design your CX to eliminate pain points and reduce churn. TTEC Digital, and our 1,700+ employees, pioneer engagement and growth solutions that fuel the exceptional customer experience (CX). We estimate the first half - second half 2021 mix as follows: We estimate the Digital - Engage 2021 mix as follows: This press release contains a discussion of certain Non-GAAP financial measures that the Company includes to allow investors and analysts to measure, analyze and compare its financial condition and results of operations in a meaningful and consistent manner. Learn about contact center best practices, industry trends, and innovative approaches to keep your customershappy. ", Tweet This:Digital-first is exactly what you want in an exec delivering customer engagement solutions at enterprise scale. Subscribe to our free digital CX publication, the Customer Strategist. 0000006260 00000 n 0000005364 00000 n We are well positioned for strong profitable growth in 2021 supported by elevated levels of bookings, pipeline and revenue backlog and further evidenced by the increase in our full-year outlook. H\0X,R]C#pAT1g> }wf'wvulcgE9Cem8gUeoi9m~ov.]oZ6zVe/6KZxmas/C1rGW.?U{zxPMf_%yiHZ:Ph~^R\S7`)u]RCA_+ Empower your frontline employees Learn more. Tuchman continues, "I'm more excited than ever about our business. It operates through two segments: TTEC Digital and TTEC Engage. TTEC Engage is a 60,000+ employee service company . When typing in this field, a list of search results will appear and be automatically updated as you type. 0000121522 00000 n Together, we utilize a holistic approach, applying solutions from two centers of excellence, Engage and Digital. Privacy Policy. Most recently, he was the Managing Director at the Eventus Group with responsibilities for CX @home solutions, President and CEO of One Touch Video Chat, and was also VP of the Consumer Solution Center at Dell. Onshore, offshore, nearshore, or at home with virtual software, we equip clients with the facilities, people, processes, and modern omnichannel technologies that build value across every interaction on all channels. Environmental, Social and Governance (ESG), HVAC (Heating, Ventilation and Air-Conditioning), Machine Tools, Metalworking and Metallurgy, Aboriginal, First Nations & Native American, TTEC Announces Fourth Quarter and Full Year 2022 Financial Results, TTEC's Board of Directors Declared a Semi-Annual Cash Dividend. 0000105286 00000 n TTEC Holdings, Inc. (NASDAQ: TTEC), one of the largest, global CX (customer experience) technology and services innovators for end-to-end digital CX solutions, announced today financial results . TTEC Engage Background: AT&T, Qwest, US WEST MARGARET MCLEAN SVP, General Counsel and Chief Risk Officer Background: CH2M HILL, Holme Roberts & Owen, LLP SHELLY SWANBACK TTEC Engage CEO, and President . base with new products and services 4. 0000016806 00000 n We help you connect your front end to your back end so all of your operations flow seamlessly. Founded in 1982,the Company'ssingular obsession withCX excellence has earned it leading client NPS scores across the globe. Founded in 1982, the company's 51,700 employees operate on six continents across the globe and live by a set of customer-focused values that guide relationships with clients, their customers, and each other. Adjusted EBITDA was $326.6 Million or 13.4 Percent of Revenue. The Company's Engage business delivers digital customer engagement, customer acquisition & growth, content moderation, fraud prevention, and data annotation solutions. 0000013691 00000 n 0000120061 00000 n Our raised full-year 2021 outlook, including Avtex, is as follows: Revenuebetween $2.191 and $2.221 billion, an increase of 12.4 and 14.0 percent over the prior year. practices and strategy, Want to reach more customers? Non-GAAP Adjusted EBITDA marginsbetween 15.0 and 15.3 percent. abeN7 QkwUV $4=g^T`UU^BQYzrmE"qE5+zl^3d[ U]3 Z/_4 ^Qv"f&O61sK2 +u!c|n&j2W" NYDCJ$/ Learn about contact center best practices, industry trends, and innovative approaches to keep your customershappy. CX Strategy and Analytics unlocks actionable insights and a transformation roadmap to guide you. 0000020166 00000 n Exceptional customer experiences start here. 0000054542 00000 n Leveraging next gen digital and cognitive technology, the Company's Digital business designs, builds, and operates omnichannel contact center technology, conversational messaging, CRM, automation (AI / ML and RPA), and analytics solutions. Every channel, in sync, all the time. Actual results may differ materially from those expressed in the forward-looking statements, and you should review and consider carefully the risks, uncertainties and other factors that affect our business and may cause such differences as outlined in Item 1A. at texting them. And, one that helps you predict what will happen in the future. 0000007921 00000 n 0000021388 00000 n 0000116240 00000 n Flexibility to leverage all workforce strategies to provide an optimized CXaaS delivery model. Get voice and digital working in harmony and gain operational and CX optimization with our Voice Channel Assessment. Reconciliation of Adjusted EBITDA by Segment : Cision Distribution 888-776-0942 TTEC Holdings, Inc. (NASDAQ:TTEC) is one of the largest, global CX (customer experience) technology and services innovators for digital CX transformation.The Company delivers leading CX technology . Non-GAAP Earnings Per Sharebetween $4.14 and $4.32. 0000009072 00000 n Customized solutions for startups and hypergrowth with a people-first approach, deployed in a flexible, agile model. "I am excited to welcome Chuck back to the TTEC family. TTEC embraces and is committed to building a diverse . The Company's TTEC Digital business provides insight-driven, outcome-based and AI-enabled omnichannel cloud platforms and CX consulting solutions and its TTEC Engage business delivers operational . 4 ways to orchestrate Effective tax ratefor the full year is estimated between 22 and 24 percent. XC0-4.2I8(4%n*J,&MA?Lz=ZDbcH+G? H\@yZv/{ .qbR:1 1.|#=0I`%w]}C)\wO]3?RI9\iH?9IMm~m.=O~v[]NqzZ_Ke/6^K\1b9)mu?gY'on+. Reporting to Ken Tuchman, TTEC's Founder, Chairman, and Chief Executive Officer, Mr. Erickson will lead over 40K employees to deliver the contact center of the future, today. Our TTEC work from home team has 41 preferred residency states. trailer <]/Prev 308380>> startxref 0 %%EOF 71 0 obj <>stream 9197 South Peoria Street Englewood, CO, U.S.A 80112-5833, Do Not Sell or Share My Personal Information. How do I operate more efficiently with automation. Get voice and digital working in harmony and gain operational and CX optimization with our Voice Channel Assessment. Whether you need help operating business as usual or managing a seasonal surge, we combine the latest technology with proven approaches to keep things running. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We combine leading technology partnerships U9_P`0{,=p7H50q.a\ Qkk>u'K.hR`Y , iF ` Z:,h endstream endobj 29 0 obj <>>> endobj 30 0 obj <> endobj 31 0 obj <>/ExtGState<>/Font<>/ProcSet[/PDF/Text]/Properties<>>>/Rotate 0/TrimBox[0.0 0.0 612.0 792.0]/Type/Page/PieceInfo>/PageUIDList<0 2028>>/PageWidthList<0 612.0>>>>>>>> endobj 32 0 obj <> endobj 33 0 obj <> endobj 34 0 obj <> endobj 35 0 obj <> endobj 36 0 obj <> endobj 37 0 obj <>stream "I believe that nothing exemplifies the power of this combination better than our Engage operations and Digital Humanifytm Cloud platform. Improve your business performance in any economic environment with our rightshoring and automation approach. As a Information Security SOC Analyst working remotely in the US, you'll be a part of creating and delivering amazing customer experiences while you also , an award-winning employment experience and company culture.The Info Sec SOC Analyst will use various tools and dashboards to monitor the TTEC . TTEC expands European capabilities, announces Adam Foster as President of TTEC EMEA, TTEC Digital announces strategic CX partnership with Google Cloud. Everything you need to reimagine your CX and make your customers smile. Our analytic solutions help you understand the why behind every one of those whats so you are armed with ways to continually improve. Our sales and revenue growth solutions help you acquire customers and increase customer loyalty and lifetime value. When it comes to your customers, only the best technology will do. There are three types of analytics. 0000008880 00000 n Contribute ideas and improvements for software products . Learn why we use cookies and how to manage your settings. Their brand equity and their financial success are now reliant upon their ability to rapidly modernize their technology, operations and processes to deliver a frictionless, personalized experience. To learn more visit us at https://www.ttec.com. As a Customer Service Representative - Automotive Enthusiast working remotely, you'll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture. Together, we utilize a holistic approach, applying solutions from two centers of excellence, Engage and Digital. Our global IT organization of 1600 supports the entire enterprise that encompasses over 60,000 users across our Engage and Digital businesses. Written by George Maybach for Fintel ->. It also provides tolling and transportation. We have searched the marketplace to find the best CX solutions to meet our clients and their customers' needs. Our award-winning training bots help improve onboarding, speed-to-proficiency, and contact center KPIs. What if we told you that you could deliver personalized customer experiences across every channel at scale? With the acquisition of Clarabridge, the XM platform now includes the ability to understand emotion, . My core skill sets are the Genesys Cloud for which am currently certified and Engage platforms. Whether youre rolling out a new strategy, testing a new service channel, or just trying to optimise existing processes, Our resources library of trend reports, expert perspectives, and case studies can help you stay ahead of the competition. Elevate your sales team through sales outsourcing, including a customized growth services playbook. 9197 South Peoria Street Englewood, CO, U.S.A 80112-5833, Do Not Sell or Share My Personal Information. When it comes to your customers, only the best technology will do. It operates through two segments: TTEC Digital and TTEC Engage. F|66Hxw The Company's nearly 60,000 employees operate on six continents and bring technology and humanity together to deliver happy customers and differentiated business results. ", Paolillo continued, "Undeniably, the strategic investments that we have made over the years and the level of execution we are experiencing has transformed our company, increased our value proposition in the marketplace, and changed the financial profile and trajectory of the business. By leaning on an expert who knows customer management inside and out, companies can offer great customer care experiences with less risk and more reward. CX operations, outsourcing, and sales providing the talent and empathy of our award-winning front line team. Environmental, Social and Governance (ESG), HVAC (Heating, Ventilation and Air-Conditioning), Machine Tools, Metalworking and Metallurgy, Aboriginal, First Nations & Native American, TTEC Announces Fourth Quarter and Full Year 2022 Financial Results, TTEC's Board of Directors Declared a Semi-Annual Cash Dividend. 0000032457 00000 n Privacy Policy. library that's as agile as weare. Our industry specific CX solutions can help. We help you design, build, operate, and. 0000125548 00000 n Yes, it is possible. I have undertaken formal Genesys training on both products. Shelly shares our vision and has the passion and expertise to take us to the next level," Tuchman concluded. Complementing TTEC Digital is our TTEC Engage business, which handles millions of last-mile customer interactions on behalf of the world's leading brands. Contact Center Automation Tools and Trends READ THE ARTICLE. This site uses cookies and by using the site, you are consenting to this. We have searched the marketplace to find the best CX solutions to meet our clients and their customers' needs. With our massive addressable market, broad and deep CX capabilities, and solid financial profile, our ambition is to double the business again, but in half the time. a great experience to their customers, build customer loyalty, and grow their business. {b6{nen;Wx5[.Q\zD~M, o_U!C#"3>bl$`M\ ,`Gvg3xEjM^G6kPA]Z%[0k2/y,XceN-P/P/IO?? Based off of 7,800+ reviews, the TTEC employees have rated the company at a 3.5 out of 5 stars. We combine leading technology partnerships and the CX expertise to enable your success. Customized solutions for startups and hypergrowth with a people-first approach, deployed in a flexible, agile model. h1 04hJz\GMy~q` s endstream endobj 836 0 obj <>/Metadata 49 0 R/Pages 48 0 R/StructTreeRoot 51 0 R/Type/Catalog/ViewerPreferences<>>> endobj 837 0 obj <>/ExtGState<>/Font<>/ProcSet[/PDF/Text]/Properties<>/XObject<>>>/Rotate 0/StructParents 0/TrimBox[0.0 0.0 612.0 792.0]/Type/Page>> endobj 838 0 obj <> endobj 839 0 obj <> endobj 840 0 obj <> endobj 841 0 obj <> endobj 842 0 obj <>stream TTEC Digital segment is engaged in designing, building, and operating robust digital experiences for clients and its customers through the contextual integration and orchestration of customer relationship management (CRM), data, analytics, customer experience as a service (CXaaS .

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