will my bus pass be renewed automatically

Transport For London Buses (you cannot use your pass on the Underground, DLR or Trams), Downloading an applicationformfor older persons or disabled persons bus pass at the. It is not valid in Wales* or Scotland. Age-related passes will be valid for five years. 1 Contents. new pass.. However, we do recommend that 'recorded delivery' is used if valuable documents are being sent. The form will ask for a new passport-sized photo, which will be printed on their new card. Can I use my bus pass on National Express Services? If you dont provide us with evidence, your new pass will be delayed. You can apply for a replacement bus pass by filling in the lost bus pass application form. You can find the following on this web page: Your bus pass is valid in the following locations at the following times: An Essex companion pass is available for those who have difficulty travelling without assistance. If it hasn't arrived 1week before the expiry date, please tell our Passenger Transport Unit. If you have an age related pass or travel vouchers, we will automatically renew them when they expire. This cookie is set by GDPR Cookie Consent plugin. All rights reserved. We send out renewed passes by the end of March. Strong passwords contain 10-12 characters and combine uppercase and lowercase letters, numbers and symbols. These cookies track visitors across websites and collect information to provide customized ads. The day and date you experienced difficulties. These pages are for East Sussex bus pass holders. For assistance with new applications: (Click the arrows below to reveal the answers). For more information please call 0345 200 0388 or email:[email protected]. No, concessionary bus passes are not accepted on the night Buses. You will not be able to use My Bus Pass to renew your pass unless it has an expiry date betweenMarch 2020 and March 2023. Two weeks before your current bus pass expires you should receive a new bus pass in the post. We will automatically renew your older person's bus pass at least 2 weeks before your current one expires if you have used it: on a bus with an electronic pass reader. A Free Travel Card will be issued automatically at age 66 if you are registered for the Public Services Card and getting a pension from this department. "Our system now generates new passes automatically at least a fortnight before the current pass expires so pass holders don't need to do . Freedom Pass expiring: How and when to renew London travel permits. Copyright 2023 Wisdom-Advices | All rights reserved. You can get an older person's bus pass when you reach State Pension age. Calling from a land line will normally be cheaper than the cost of a 2nd class stamp. If you have lost, or damaged, your bus pass you can either Apply onlinefor a replacement or call 0345 200 0388. Renewing, updating or cancelling a bus pass. It is no longer. If you pass does not register on the card reader on the bus, we won't know the pass is being used. Older Person's bus passes will be renewed soon. The cookies is used to store the user consent for the cookies in the category "Necessary". The way of applying may be different to the way you applied in Gloucestershire. If it has already expired, please call 0345 678 9088 to arrange a renewal. There is no need to contact us until we get in touch with you. Typically, we will automatically renew passes for people with visual impairments and hearing impairments. Alternatively (depending on the level of information we hold about you), you might have received an application pack asking you to reapply. Please return the bus pass to the address on the back of the card with a note explaining the reason for return so we can update our records. applies to approximately 12,000 people, the vast majority of whom are As required under the Gloucestershire Terms and Conditions the Gloucestershire pass should be returned to GCC, return address is on the back of the pass. If you have moved address since receiving your bus pass, please notify us of your new address (including proof) so that we . Residents are. Essex County Council is not responsible for this. The passes will be sent out automatically but people should call the bus renewal hotline . You'll need your current pass in order to renew. Your bus pass will be automatically renewed unless you have applied under disabled person's bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. This cookie is set by GDPR Cookie Consent plugin. who can accept both card and cash payments, and arrange for the new bus pass to be ordered and posted to the customer. Free travel before 9.30 am on infrequent services. Bus Operators may wish to download the documents below which contain information about the Scheme for 2016/17 and the reimbursement rates. Daily fare: $2.00. Your old pass will stop working as soon as your new one is used on a bus or on 31 March, whichever comes first. Your new pass will be valid for 2years. This form can be completed and returned in the envelope provided with your form. If you live in England and are of retirement age or an eligible disabled person, you are entitled to an English National Concessionary Bus Pass. Can I use my disability-related with a companion bus pass in other parts of England? You can make updates to the following details before your bus pass renews: your appearance. Please let us know if you no longer require a bus pass. You must let us know if you have changed address over the last 2years and your bus pass is about to run out. Your older person's bus pass is valid for four years. You may need to provide proof of your new address. State pension claimants who apply directly through their local council should be aware. Apply for or renew your bus pass. If we send the bus pass to your old address, there will be a 10 fee to send a replacement to your new address. Alternatively you are able to renew your vouchers online. Note also that anyone due a Renewal (within 60 days), expected automatically or not, who wishes to upload a new photograph can do so by using the Apply Online link. The expiry date will normally be five years from your birthday. This will be. Dont include personal or financial information like your National Insurance number or credit card details. There is no need to contact us until we get in touch with . A letter and a renewal application form will be sent to you automatically you can also use the application form below. The cookie is used to store the user consent for the cookies in the category "Performance". If you send us different evidence, your pass may be delayed or refused. Please call us on 0345 200 0388 or you can amend your details on the websiteApplyonline. This can be done by visiting a participating library only. Completed and returned renewal forms will be processed and new passes issued in advance of your current pass expiring. How long will it take to get a bus pass following a renewal/application? Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. However, in respect of other disabilities we might ask for a copy of updated information to enable us to renew your pass. If a disability-related pass holder wants a replacement bus pass there is a 5 replacement charge. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. New smart cards are issued free by Nexus, except where a change of name or photo is required, but holders must apply to get a replacement. If your pass has already expired you can still renew your bus pass. If we send your pass to your old address because you have not told us that youve moved, you will have to pay 10 for us to send a replacement. If you have any questions, please contact Essex County Council by calling0345 743 0430. Disabled people can qualify under the following categories: A person applying for a bus pass must provide the evidence to show their eligibility. Elderly and many disabled people in Tyne and Wear who are entitled to a free bus pass now have their smartcard renewed automatically - so long as it has been used at least once in the last year. Customer who lives in Gloucestershire, but near Welsh border can use their pass to get to near Welsh Towns Chepstow or Monmouth but not to travel on around Wales. Can I use my OAP bus pass on trains? The most likely reason is that the issue of new concessionary bus passes coincides with changes being made nationally to the smart card operating system. Your bus pass will be renewed automatically. You should have receive your renewal form by mid-February. Find out which bus company you wish to comment about on our bus operator contacts page. Until you have a replacement card you will have to pay higher fares for bus and tram journeys in Greater Manchester. Your pass will be valid until the expiry date shown on the front of your bus pass or until the announcement of any alterations to scheme conditions. Park and Ride Services and Airport Transport Services: it will be necessary to check with the Bus Operator or the Local authority for that area, prior to travel if they accept concessionary bus passes, and if any charges apply. Only passes issued by City of Edinburgh Council work on the trams as theyre funded by the council. You don't need a new photograph unless your appearance has changed a lot, and you will only need to contact us by email if your address has changed in the last 2years. Calls from mobiles are likely to be considerably higher than those from landlines. When can I use my concessionary bus pass in Gloucestershire? If your pass is due to expire and your address has not changed, well renew your pass automatically and send it in the post at least a week before your old pass expires. You should have received all the information you need by now. If you have a disabled persons pass which is due to expire in March, we will write to you to tell you how to renew it. Are senior bus passes renewed automatically? Application forms for the 'English National Concessionary Travel Scheme . Can I use my English senior citizen bus pass in Scotland? Major investment in boroughs schools continues! Some bus services are changing. An older persons bus pass has exactly the same benefits as a disabled persons pass. Seniors can visit both TheBus Pass Office at the Kalihi Transit Center, or Satellite City Halls to pick up a HOLO card. The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. Currently this is at age of 66. Alternatively, you can renew your pass online. Nexus is due to send out almost 56,000 new cards to local residents whose current cards expire on 31 March 2023. Your bus pass will be automatically renewed unless you have applied under Disabled persons bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. Essex residents who are applying for an older persons or disabled persons bus pass for the first time may apply to Essex County Council. Your bus pass will be automatically renewed unless you have applied under Disabled persons bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. There is a 10.20 replacement fee if you do not tell us your address has changed and, as a result, your renewed bus pass is sent to the wrong address. If your current bus pass is due to expire within the next month, this is an indication that we . GCC understand there was a discount being offered for some local train travel. Concessionary Bus passes are accepted on Gloucestershire Park and Ride services, but only as a concession and a reduced bus fare will still apply. Higgins, Telford & Wrekin Councils Customer Services Manager, said. Other Scottish passes arent accepted on the trams. Call us: Alternatively, you can call our customer services team on 0345 600 6400 if you would like to renew your pass. Bus companies have been informed that they should accept concessionary bus passes that cannot be read automatically provided that: If you have difficulties, please report the matter immediately to the bus company on whose service you wanted to travel. Further information. My new bus pass has been refused by the driver. If you do not have your current pass, then please contact us. This authority is under a duty to protect the public funds it administers and to this end may use the information you provide in your application for the prevention and detection of fraud. This If you haven't received a letter, we will send your new pass out automatically at least 2 weeks before your old one is due to expire. "With companion" entitlement is specific to Gloucestershire so may not be available elsewhere in England. However, an age-related pass holder will need to pay for postage or for the cost of the phone call if they use our telephone renewal service. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. Apply for or renew your bus pass. Older People (blue stripe on the right hand side):Your pass is usually renewed automatically. current pass expires so pass holders dont need to do anything, just wait for a Pass holders who are both disabled and of pensionable age but do not have "with companion" entitlement should have received a letter by now inviting them to renew their pass at a library. Bus pass - renewals and replacements March 2023 renewals Automatically renewed passes were produced on 24 February 2023 and are being sent out in the next few weeks. Cumbria: LANCASHIRE DISABLED PASS HOLDERS ONLY - If your pass expires in the next two months and you have not received a renewal pack, we may not have your current address, please print off the renewal form below and follow the instructions on the form to renew your NoWcard bus pass. pensioners. How do I apply for a disabled persons bus pass? Read and contribute to the 20 readers' comments . You do not need to renew an igo card. A 5 administration fee will be required for a replacement bus pass. Username Password Forgotten your Password? They may not be renewed automatically if your pass is not scanned locally between 1 March 2022 and 24 February 2023. If your pass has not been scanned locally in the 12 months before renewal it will not be automatically renewed. There are several factors that could cause your new bus pass not to work other than a faulty card or a fault with the on-bus ticketing equipment. You can find your renewal code located in the box towards the bottom of your renewal letter. To be eligible for a disability-related bus pass with a companion, we need to see evidence of your qualifying disability. Unable to drive for reasons of medical fitness. This website uses cookies to improve your experience while you navigate through the website. If the evidence you provide does not prove you are eligible for a disabled pass, but our records show that you have reached pensionable age, we will issue you with an older persons pass instead. The pass is valid for the journey being undertaken, for example at the right time of day. You can apply for your renewal bus pass online. This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics". We cannot accept applications any earlier than 2 weeks before you become eligible for an older persons bus pass. These cookies ensure basic functionalities and security features of the website, anonymously. Have you moved? 4 Apply online. Disabled person's bus pass There's no central provider of the disabled person's bus pass. Do not include common words or names. It tells you about: Bus passes are issued for up to five years. We will need to see evidence of your new address. This situation is not unique to Gloucestershire; all concessionary bus passes have been issued as smart cards since 2008, but equipment to read the cards has only been installed and commissioned on buses operating within Gloucestershire since 2012. Age-related pass or vouchers. We manage and issue concessionary bus passes that give holders free travel on most local bus services running in Gloucestershire (and the rest of England) at certain times. Our free email alerts will help keep you up to date with the things that matter to you. You can apply for your renewal bus pass online. Older person's passes which have NOT been digitally in use and recorded on a local bus route within the previous 12 months will not be renewed automatically, but may be renewed upon request. If we are able to confirm your details from existing Council records, your bus pass will be automatically renewed and your card should be received one month prior to expiry. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Necessary cookies are absolutely essential for the website to function properly. Your bus pass will be renewed automatically. The new pass should take no more than three weeks to arrive after you have applied, but you should apply as soon as possible because, . The cookie is used to store the user consent for the cookies in the category "Other. Some rural services in Norfolk will accept concessionary travel passes before 9.30am on weekdays. I have moved into Gloucestershire. The renewal process for bus passes and travel vouchers depends on whether they are age or disability-related. You will need to apply to your new local authority for a new pass. Gloucestershire County Council offer the Statutory Scheme, as required by law, which is Monday to Friday 9:30 am to 11:00 pm* and all day Saturday, Sunday and Bank Holidays ( but not on the late-night buses, after 11 pm)*In some rural areas where there are very limited bus services customers may be able to use their pass on a bus before 09:30 am. You will need to renew manually which you can do online: Please note online renewals can only be made 8 weeks before renewal and up to 2.5 years after expiry. Your bus pass will be automatically renewed unless you have applied under Disabled persons bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. You don't have to do anything, unless you have moved since we sent you your last pass. all that. How much longer should the Sun remain in its stable phase? If you have not received your pass 2 weeks before its expiry date, please call us on 03000 418383. Applicants whose pass was issued due to a disability will continue to be automatically renewed. Older person's bus pass renewal. Please note you will require your customer number to complete the form (This can be found on your renewal letter). If a bus pass is no longer needed, or if someone has died, then the pass should be returned to the address on the back of the card, with a covering letter explaining the reason why. Normally other local authorities require customers to return their old bus passes pass to them, return address is on the back of the pass. This can be your email address or set to something memorable for you. with no need for anyone to fill in any forms or submit any photographs. How does violence against the family pet affect the family? Login to renew or manage your Bus Pass and to keep your details up to date. This will depend on whether an applicant's disability is long or short term and also the type of disability 'proof' that is provided. It may also share this information with other bodies responsible for auditing or administering public funds for these purposes. Use the application form below to send us your new details no later than 1calendar month before the end of your bus pass. Travel scheme passes due to expire on Monday March 31 will be replaced by a new pass valid until June 2019. Using your card. Disability-related passes can be valid for 1 - 5 years. Please provide them with as much detail as possible about the journey you wished to make. Wed like to set additional cookies so we can remember your settings, understand how people use the service and make improvements. Where you caught it and at what time, along with your destination. 3 Post office. Lancashire: How do I renew my bus pass in Northumberland? It is being used by the person whose photograph and name appears on the pass. Births, deaths, marriages and citizenship, Free bus passes for older and disabled people, Applying for a disabled person's bus pass, How we look after your personal information, British Sign Language (BSL) introduction to our website, Automatically renewed passes were produced on 24 February 2023 and are being sent out in the next few weeks. Older people become eligible for a bus pass at the now equalised, male and female, age of retirement. However, GCC has not been involved in this. No, the English National Concessionary Travel Scheme requires that Travel Concession Authorities provide passes that enable free travel on any local bus service in England at all times on Saturday, Sunday and Bank Holidays and between 0930 and 2300 on any other day. Lee LANCASHIRE DISABLED PASS HOLDERS ONLY - If your pass expires in the next two months and you have not received a renewal pack, we may not have your current address, please print off the renewal form below and follow the instructions on the form to renew your NoWcard bus pass. You will need to pay 10 to replace this pass. Applicants can enter in their postcode online and will be given the contact details of their local council. for staff to amend your details and arrange for a renewal pass. Note if applying online you will receive first an acknowledgement email and subsequently an approval email requesting you pay the replacement fee (10) by online card transaction. 2 Are senior bus passes renewed automatically? Collecting an application form from your local library. If you have moved address since receiving your bus pass, please notify us of your new address (including proof) so that we can update our systems. Youll need to provide proof of identity. Learning impairment that has resulted in an arrested state of development before adulthood. Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. I currently have a disability-related bus pass with companion entitlement. We will either renew your bus pass automatically or send a letter that tells you how you can renew it. Before your pass expires, we may send you a letter inviting you to renew it manually. What is the cause of the card not working? No it is not possible to issue an age-related bus pass "with companion" entitlement. Residents are eligible for these passes on the grounds of: If your question is not here you cannot find the information you need, please call the enquiry line on 01452 426265. The eligibility for an Older Persons Bus Pass is set by the Department for Work and Pensions. . If you've had a concessionary bus pass for the last five years, you might . Auto-renewal for an older person's bus pass. If so, please let us know youve moved as soon as possible so that we can send your new pass to your new address. If you destroy the new pass instead of the old one, you will need to pay 10 for a replacement. You need to check the expiry date and apply to the council for a new one if you're is due to expire. Your renewal letter will include a list of the evidence we accept as proof that you are still eligible for a disabled person's bus pass. If you have scanned your pass in the 12 months before renewal we will send you a new one automatically, this will arrive a few weeks before your current pass expires. You do not need to reapply for your bus pass. You will need your bus pass number (printed on the front of your pass) and up to date evidence that you are still eligible for a disabled person's bus pass. Your browser does not allow scripting so some of the features of this page may not work. We also use third-party cookies that help us analyze and understand how you use this website. We only need this if you want us to contact you and we won't keep it once we've replied. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. Passes that were automatically renewed should be received by 1st March 2023. If you have an older person's pass that expires in the next two months renew online with the following links: -. Please destroy your old pass immediately in the same way you would do with an old debit or credit card, so that you dont destroy the wrong pass. Disabled person's bus pass . I have not had an automatic renewal what do I do? You can start using your new pass immediately, just like you would with a new debit or credit card. The county council will not reimburse you for any charges levied by medical specialists or advocates. Where can I get a bus pass for an older person? 5 How long does it take to renew an older persons pass? Flexible support fund - available at . Libraries can assist with the renewal of Age Related Bus Passes, replacement of lost or stolen bus passes (for both Disability and Age Related). thurrock.gov.uk uses cookies to make the site simpler. If you have any questions, you can call us to discuss your application on 0345 200 0388. This website and payments services are provided as a managed service by South West Smart Applications Limited, 14 High Cross, Truro, Cornwall, TR1 2AJ. What should I do? Completed renewal forms will be processed and new vouchers issued approx. If your card does not scan the driver should accept it providing that it's in date and the photograph is valid. We are happy to help all customers in understanding what evidence we need in order to quickly and easily renew a bus pass. Disabled People (orange stripe on the right hand side): Some passes are renewed automatically, but some require evidence to be updated in order to renew a bus pass. Please note the Bus Pass system is separate to other Council systems and requires its own login information. At a participating library who can accept both card and cash payments, and arrange for the new bus pass to be ordered and posted to the customer. Changes to personal details For further information see. For further information on the free travel bus pass and travel voucher scheme please click here or for further informationor contact our Free Travel Bus Pass information line on 0345 600 0659. Pass holders who have not used their pass between 01 March 2022 and 28 February 2023 will not have their pass automatically renewed. How long will my new bus pass be valid for? If you have moved since your last bus pass was issued and we have not been informed you will need to visit a participating library with proof of your current address. If you lose your igo card you can apply for a replacement from TfGM by phoning 0161 244 1000. I have moved out of Gloucestershire. Can I use my pass on Trains? What type of medicine do you put on a burn? Under normal circumstances, you can travel free if you board the bus between 9.30 am and 11 pm on Mondays to Fridays and any time at weekends and bank holidays. 1 week before current vouchers expire. All young disabled pass holders must provide a new photo if they wish to renew. Open all. If you have not received this letter, call us straightaway on 01452 426265. If you have any problems using your card, it will be necessary for you to contact the bus company directly.

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