Youth justice services: North East and Cumbria - GOV.UK If possible, email your repair to
[email protected] Or call 0800 408 6008 Monday to Friday between 8am and 4pm. Local council tenants are eligible to seek compensation if the property they reside in has fallen below acceptable standards. Referrals for assessments are received into the service from Adult Social Care Direct, Community Based Services staff at Gateshead Council and through Healthcare . The 2011 census, stated that the Metropolitan Borough of Gateshead was 67.0% Christian, 0.9% Muslim, 1.5% Jewish, 23.9% were not religious and 5.7% of the population refused to state their religion. You can claim compensation for various things, including damage to your personal belongings, furnishings, clothes or other materials.
Head of Repairs and Maintenance - Gateshead Council - LinkedIn If you continue to miss appointments for repair work you may be charged. Around 3,000 council properties in Gateshead are in need of repair, it has been revealed. The report stated it took council contractors a number of attempts before a full roof repair was completed three years after it was reported. Wherever possible we will place the order immediately. Our business support events remain cancelled for now. The rent charge has been agreed with Gateshead Council and is eligible for housing benefit. Residents of council properties in Gateshead wait an average of 29 days for housing repairs, while one house repair took more than three years to and numerous visits to complete, according to a . We will need to look at what has been damaged so please don't throw anything away. VAT no 918 5617 01H Bauer Publishing are authorised and regulated for credit broking by the FCA (Ref No: 845898). 2023-03-04T19:22:59.083Z|u_Rbkf-buU61wtoKds0E2Q|ORDS-22001. View my payslip.
Gateshead, England Jobs - 16,311 openings | Glassdoor They should all be done.
Gateshead Metropolitan Borough Council | Complaints - Housing Disrepair This policy gives every claimant who deserves to be compensated the chance to make a claim without having to worry about the financial implications of seeking legal help. Better Broadband in Gateshead Cyclical, Repairs and Maintenance Shop local and shop safely Covid-19 Local Restrictions Support Grants for businesses Christmas Support Payment for wet-led pubs COVID-19 Business Support Grant Council and elections Open Council and elections submenu Clothes and material items Any clothing or other material items such as curtains, bedding etc that may have been spoilt due to damp conditions in the home or mould growth for example may be claimed for. You will manage the responsive and planned repairs, working closely with partners to improve service delivery and outcomes for customers, and work with partners to ensure that complaints and enquiries are investigated and responded to in a positive and helpful manner. The costs start from 133.38 per week for a one bedroom apartment and 156.30 per week for a two bedroom apartment. To access this support or speak to an advisor, contact Business Gateshead today. If disrepair problems in your home have made you or someone in your household ill, damaged your belongings or caused you inconvenience you should be eligible to claim compensation. If you would like more information on how to go about making a compensation claim, please do not hesitate to contact us for advice. stream
Always ask to see this card before letting anyone into your home. <>>>
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Office hours: 9am to 5pm, Monday to Thursday and 8.45am to 4.30pm on Friday. We will tell you in advance when any work like this will happen. If you call between 3pm and 8am Monday to Friday, or at weekends, we may not be able to complete the repair. Mr Mclakcland said some repair jobs may not have been logged as being related to the storm, but confirmed tenants with vulnerabilities had been prioritised. Reporting repairs Home. [19] Economy [ edit] The area was once dependent on heavy industry such as steel making in the Derwent Valley and coal mining (across the borough). disrepair claim against your local council, housing disrepair claim for the repair of your property, North West Leicestershire District Council, We specialise in bringing claims against housing associations, Start your claim today by filling in the form. If parts are not available or it is not an emergency, we will finish the repair within the relevant category and timescale. Work to the outside of your home may not need an appointment. To keep up to date, why not follow us. When an item in your property needs replacing, we will try our best to use materials which are the same as the existing ones.
Gateshead Council Section Manager - Repairs Job in Gateshead, England We manage and maintain nearly 20,000 homes across the borough and provide a range of housing services to Gateshead residents. These are repairs which need quick attention and don't need an inspection first. The council is responsible for most repairs to your home. We are only legally allowed to take a small, capped percentage of your compensation amount, so the rest would be yours. She added: "Someone has got to own it. Your duties will include leading on the management of employee performance and other related issues within HR guidance and legislation, effectively managing and monitoring dedicated budgets to provide best value for money and the optimum possible level of service, leading on the management of subcontractors used within the service in terms of performance and other related issues, and leading on health and safety management to ensure compliance with current legislation, specifications, and codes of practice. Top Jobs in Gateshead, England. This is commonly known as filing a compensation claim for despair against a housing association landlord. Repairs - Gateshead Council Home Housing Your home Repairs As part of our commitment to quality services, we aim to provide a reliable and quick repair service. "The garages at Leam Lane had already been condemned, and we were working towards . Well help you save for your future with an outstanding employer contribution to your pension of approximately 18.9% per year, Youll have access to great health and wellbeing support, including discounted membership to GO Gateshead Leisure Services and ability to use our cycle to work scheme, You will receive a generous mileage allowance when using your vehicle for work purposes. We want as many of our customers as possible to have an opportunity to work with us to improve and co-design services in a way that suits them. %PDF-1.5
However, our partners are continuing to deliver a seriesofwebinars and onlinebusinesssupport services, for more informationplease visit ourBusiness Gatesheadevents page, Open Parking, roads and transport submenu, Coronavirus (COVID-19): Arrangements for Planning and Building Control Service, Covid-19 Local Restrictions Support Grants for businesses, Christmas Support Payment for wet-led pubs, Integrated adults and social care services, Careers Information, Advice and Guidance (IAG), Personal Care Assistant jobs (direct payments), Electric vehicle (EV) charge points in Gateshead, Advice for business, self employed and employers, Sign up to our Business Gateshead newsletter. The existing repairs policy was approved by Cabinet 13 January 2004 and then full Council and introduced revised repair categories and timescales, set out the list of The backlog of repairs accumulated, according to council officers, is down to the Covid pandemic and weather events such as Storm Arwen. These include re-fixing toilet seats and repairing minor leaks. https://www.gateshead.gov.uk/make-your-voice-heard, Understanding advocacy and how it can benefit the people you work with.
Your Employees Portal - Gateshead Council I am so grateful for your help with getting my property repaired for me & the financial compensation awarded to me has changed my life. Ian Mclackand, Gateshead Council's service director repairs and building services, said: "In relation to the repairs backlog, we are just over halfway through that now. Weve got an exciting opportunity to join our brilliant team whose ambition is to deliver on the promises we make to our customers.
Complain about council or housing association repairs Phil Hogg Head of Repairs and Maintenance at Gateshead Council Durham, England, United Kingdom 678 followers 500+ connections Join to connect Gateshead Council Northumbria University. We will first make sure that it is our responsibility to do the repair. %
If you live in social housing or a local housing association property in the uk, we can assist you in filing a compensation claim if the property has fallen into a state of disrepair.
My Housing Account - Gateshead Council You will need to provide evidence of your illness, such as a doctors note, and prove that the council had a duty of care to you as their tenant.
New online repair reporting system launched - Gateshead Council Don't worry, we can still help! E6 2JA. Well give you the chance to take advantage of various offers and discounts on shopping and household spend; including O2, Virgin Media and Dell. Youll get a generous annual leave package of 27 days annual leave for new employees, rising to 31 days after 5 years continuous local government service.
Thursday 26th January 2023.
Housing Repairs and Maintenance Service Gateshead - Government Online View all Gateshead Council jobs - Gateshead jobs - Repair Technician jobs in Gateshead; Salary Search: Repairs Reporting Adviser (multiple roles) salaries in Gateshead; See popular questions & answers about Gateshead Council; P544194 Staying Close Support Worker. Interested in joining a great organisation with an employee offer and experience that rivals others, then this could be an opportunity you just dont want to miss. For emergency repairs you will need to guarantee access to our contractor for the next 24 hours. Weendeavourto keep the site as accurate as possible, however we advise you to check prior to attending any groups, activities or sessions. We hope to reschedule these eventsat a later date. Council tenants and leaseholders can book a repair appointment online with our new repair reporting system. Gateshead. The Borough Council of Gateshead Civic Centre, Regent Street For the attention of: Deborah McNulty NE8 1HH Gateshead UNITED KINGDOM Telephone: +44 1914335961 E-mail:
[email protected] Internet address (es): General address of the contracting authority: http://www.gateshead.gov.uk The Boiler Boilers should be serviced regularly and any problems with heating and hot water solved immediately. Damage to private property If any of your private belongings have been ruined whilst repair work was being carried out, then you may claim compensation for these items. In addition to this, the Council delivers a range of investment works including major, cyclical, and planned works. You have the chance to buy up to 10 additional holidays per year. All rights reserved. Some of these repairs need to be inspected before the repair can be done.
Gateshead Council aims to complete the backlog by late March next year. Read more about the Housing Capital Investment Programme. A total of 26 contractors and three council teams are now assigned to help reduce the remaining repair backlog. If they can't show you a card, or you have any other reason to be suspicious, don't let them in. Housing disrepair is a situation in which the condition of a rented house or flat has deteriorated or changed negatively since the tenant moved in. Please ask your Neighbourhood Housing Team for details. We would not replace all items, only the ones that are required. This makes sure that everyone is treated fairly. It is also possible to claim for any damage that may have been caused during repair works. You can also claim back rent if you havent been able to use part or all of your home because of the disrepair*. East Ham If you live in a council-owned property, we can also help you to make a disrepair claim against your local council.
Work continues to address 3,000 Gateshead Council property repair backlog New online repair reporting system launched - Gateshead Council Home News New online repair reporting system launched 30 June 2021 Council tenants and leaseholders can book a repair. OurGateshead is developed and managed by Connected Voicefunded Gateshead Council, EachorganisationonOurGatesheadis responsible for keeping their information up to date. Apply to Gateshead Council jobs now hiring in Durham DH1 on Indeed.com, the worlds largest job site. The lease outlines whose responsibility it is to maintain the place and failure to do so can result in legal action being taken. We want as many of our customers as possible to have an opportunity to work with us to improve and co-design services in a way that suits them. 0191 433 5353Text: 'ENQ' and your message to 07943 115
[email protected], Homelessness freephone number:0800 953 7112, 9am to 5pm, Monday toThursday and 8.45am to 4.30pm on Friday, 6pm to8am weekdays, 24 hours on weekends, Open Parking, roads and transport submenu, Coronavirus (COVID-19): Arrangements for Planning and Building Control Service, Covid-19 Local Restrictions Support Grants for businesses, Christmas Support Payment for wet-led pubs, Integrated adults and social care services, Careers Information, Advice and Guidance (IAG), Personal Care Assistant jobs (direct payments), Electric vehicle (EV) charge points in Gateshead. As a tenant you are not automatically covered for any of your home contents. You should report any damage to your local housing office. The proposed changes to Council Housing Repairs Policy are consistent with the overall objectives for Gateshead as set out in Vision 2030 and the Council Plan. These are repairs which could cause injuries or further damage if they are not dealt with quickly.
Gateshead council tenants wait almost a month on average for repairs The contractors are currently repairing seven properties a week. If your repair can't wait until the programme we will carry it out within the normal timescales. If so we can help you claim compensation on a NO Win, NO Fee basis. You can also include claims for loss of earnings and care costs if necessary. To register with My Housing Account, select 'my account' at the top of the Council homepage. Copyright Andy T - 2021. All the Storm Arwen roofing repairs will be complete, Im touching wood here, by the end of this week. You have the right to appeal if you don't agree with a decision to charge you for repairs. There are a number of services and people in Gateshead that can help you to understand the different SEND processes and support you through them. Gateshead pensioner 'shocked' at council's repair works on his home of 66 years Austen Shakespeare 18/12/2022 A Gateshead pensioner says he has been left freezing and "in shock" at. This is known as the Right to Repair scheme. If so, please keep reading as youre just what were looking for! These are things like burst pipes, blocked drains, non-secure windows or doors and loss of electricity.
Metropolitan Borough of Gateshead - Wikipedia Councillor Dot Bernett, who represents Dunston and Teams, said: "I'm looking forward to seeing something happening. The call-out team will make the property safe and arrange to come back the next working day to finish the repair. Internal deterioration such as damage to carpet, walls etc.
News - GO Gateshead Some of these jobs need to be inspected before the contractor can start the work. Electric Wiring needs to be regularly maintained and if necessary replaced to ensure it is safe. You can also report a repair by informing any employee of the council's housing teamif they visit you at home, or are on your estate. We will ask you to pay for any repairs caused by damage or misuse of your home by you, your family or friends. 2 0 obj
This can be damage or deterioration to the exterior that is connected to or forms part of the actual dwelling, or interior of the house or flat, their structure and common parts in case of a building divided into flats. This covers things like outside painting, replacement windows and annual gas servicing.
This includes both small leaks and emergency repairs. If we were to take on your case and win, you would only be required to pay us a small percentage of your awarded amount. We aim to offer an appointment for all urgent and routine repairs, at a date and time (morning or afternoon) that is convenient to you. The amount of compensation you receive will depend on the severity of the illness and how long it lasted. If your injury occurred through no fault of your own because the property was ill-maintained and the Housing Association landlords failed to put right a defect in an acceptable time-frame having been notified in writing of the problem, our personal injury lawyers would discuss your case with you before offering valuable advice on how best to proceed in filing your claim. If you are considering making a claim for council house disrepair compensation, it is important to be aware of the No Win No Fee policy that our firm operates by. House furnishings If any of your furnishings such as carpets, curtains, sofas, other furniture etc have been destroyed or damaged due to a problem within the property such as a water leak or electrical fault fire for example, then again, you may include these in your claim so that they can be replaced. People really are our greatest asset at Gateshead Council, and we value every employee. However, our partners are continuing to deliver a series of . Visit directory. Any resident with My Housing Account can access this service. We manage and maintain nearly 20,000 homes across the borough and provide a range of housing services to Gateshead residents. My flat was repaired in time for my childs birth and I received rent refunds and compensation. Gateshead, England. If this is not possible, we will replace with the items we hold in stock. This means that if we were to represent you in a claim against your landlord and did not win, you would not be required to pay us anything at all for our fees. endobj
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Gateshead Council Housing Services | OurGateshead Equipment services :: South Tyneside and Sunderland NHS - STSFT Gateshead Council Civic Centre Regent Street Gateshead NE8 1HH
[email protected] Phone: 0191 433 2700 Hartlepool Contact: Jane Young, Acting Head of Service Windsor Offices. Her words come ahead of the council launching a new organisation prototype this summer which will be used to improve how the repairs service monitors complaints and delivers them. As a tenant of any rented house, be that with your local council or housing association, you have the right to live in a safe and well-maintained property. Wednesday 2nd November 2022.
PDF REPORT TO CABINET TITLE OF REPORT: Council Housing - Gateshead Council Vulnerable tenants will receive a quicker response to emergency work, such as heating and hot-water repairs, all year round.
Council residents in Gateshead waiting nearly a month for house repairs Whats in it for you? NE8 1HH 1 0 obj
If you are a tenant of a rented council home or housing association property and the issues with your property have not been repaired, you may be eligible to make a housing disrepair claim for the repair of your property and compensation. These are less urgent repairs such as leaks to a gutter, repairing a noisy heating system or fitting a light switch. Employer Est. However it did show that 36% of repairs were fixed when first looked at after being correctly identified.
Business advice and support - Gateshead Council For further information please contact the Involvement Team by: Civic Centre If you experience any difficulties using this service, please email
[email protected]. Repairs to communal areas that affect large numbers of residents - such as stairwells, lighting, doors and windows in communal areas -are given priority. We have guidelines on how long different repairs should take. I have got this complaint, they monitor it and see it through to the end. xt}Ke;ne?nF!nDPg-R'!qIHIQEi|__>k}~m>R.8"J;B'?#n_gc|"B]Y2"fa9fOkxU-}jBu 5U.2giixH^:gY(4||g}~p\#p+=GI_ocD#DNrw(&:BR4xM_. We're responsible for the day-to-day repair and maintenance of over 18,000 council owned homes and various other office and public building across the borough which stretches from Bill Quay to Chopwell. Were truly committed to providing our customers with the highest quality of service and we need like-minded people who can help us deliver a sector leading service. A heavy recruitment drive is also under way in the local authoritys repairs and maintenance department with more than 100 posts still vacant.
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